Learning Standards

 The curriculum should be related to the knowledge and practical skills the companies and the employers currently needs. To this effect, internal reviews of the curriculum are conducted on a yearly basis.
…

The institution applies effective procedures to keep the curriculum up-to-date using a comprehensive training needs analysis conducted in collaboration with the major companies from all the industries. The institution should give evidence of training needs analysis and draw up the annual outcome report.

The teaching materials are adequately exhaustive to facilitate students to accomplish the declared curriculum objectives. The instructional materials are accurate and reflect current knowledge and practice and are yearly reviewed and revised.

Base Core: All the instructional materials, including course content, training activities topics and assessment tools are at the highest level of accessibility using a simple and effective language anyone can understand. Using exaggerated academic language is subject for certification / accreditation withdrawal.

The knowledge units from the courses will be structured and written using the experiential learning principle. No sterile definitions, no classifications, and no theories – if they are really useful, then they should be presented only in a practical real life scenario.

Base Core: Queries and other assessment techniques appropriately reflect the attainment of the declared learning goals and outcomes and not the quantitative extent of information a student can get.

The policies for grading, assessment and the evaluation marking system are clearly conveyed to students and they are carried out with accuracy, impartiality and coherence.

These policies are compulsory and the quality insurance body conducts monthly audit sessions to check and ensure their compliance.

The institution has transparent and coherent procedures to assess teachers/trainers’ potential and performance.

The institution has an adequate number of qualified teachers/trainers to provide individualized service to each student.

The institution keeps files containing the resumes and official transcripts of its teachers/trainers and assessment outcomes.

The institution has to hold prove that the admissions criteria are in conformity with its mission, vision and values.
The admission process has to be transparent and fair, guaranteeing equal opportunities through appropriately managed programs to prevent discrimination of any kind, increase diversity and develop a student body community representative.

How to Study Guide – instructions and suggestions on how to study and how to use the instructional materials are mandatory for each course in order to help students to learn effectively and efficiently.

The institution has to find effective solutions to enhance the interaction with its students, encouraging them to start, continue, and complete the courses in which they have enrolled, if continuing and completing are the students’ objectives. Students who face difficulties in their studying process are encouraged to carry on until they either show incapacity of making any progress or prove satisfactory progress.

The institution should have a specialized Support Department for its students where all their support requests can be effectively managed by qualified tutors and competent customer service representatives.

Student Assessment Services are conducted according to written public grading policies and a marking procedure that eliminates bias and delivers flawless and reliable graded assessments likewise significant academic counseling provided by the teachers/trainers or qualified staff members.

In order to apply for certification, the institution must have a solid financial plan with an appropriate expense and revenue estimating. The financial planning should include the expected number of student enrollments, the minimum registered admissions to start a course, the enrollment fee categories and a comprehensive expense structure.

All the financial evidence has to be periodically reviewed by independent bodies, and the audit results should be transparently indicated and published.

The institution’s commitment to the disclosure of information in a transparent, reliable and objective manner represents the core of its Public Information Polices.

Conflicts of Interest
The institution must submit The Conflict of Interest Policy for approval to the committee assigned to evaluate and give decisions on any conflict of interest.

The institution must prepare an extensive Contingency Plan that should include a solid Risks Analysis, providing how to prevent the incident from occurring and reduce the risks of that incident to occur as much as possible where it cannot be prevented.
The Contingency Plan must present in detail the most effective ways of mitigating the adverse effects in case of risk materialization.

The institution is bound to publish the expected dates when the certificates are issued, ensure that the issue of certificates is well-timed and keep an accurate evidence of all certificates including the replacement ones.

The institution should be able to issue a certificate and any replacement certificate to any student who has a valid right to that certificate or replacement certificate and also should revoke any certificate if the result on the certificate is false because of error or mismanagement.